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General Coordinator (M/F)


Yemen is currently facing a complex humanitarian crisis, as the conflict has exacerbated existing chronic vulnerabilities. Consequently, Yemen is considered as one of the worst humanitarian crisis with:
- 22 million of people are in need of aid in Yemen, including 11.3 million in urgent need of humanitarian relief,
- 16 million of people do not have access to health services and 17 million are food insecure.
- 2 million of people are still displaced because of the insecurity.
- A very severe cholera outbreak (more than 1 million suspected cases).
The blockade strategy implemented by the Arab coalition has the effect of suffocating the population, particularly by causing disruptions in the supply of food products, in the markets as well as imports; an increase in the price of basic consumer goods, including petrol, which reduces travel options and affects the provision of healthcare services; and finally, the disruption of agricultural and pastoral cycles.
Presently, MdM intervene in the Northern part of Yemen in the governorates of Sanaa, Amanat Alasima and Ibb. MdM strategy is based on 2 key axes:
-To provide primary healthcare services, including OPD, vaccination, nutritional care, sexual and reproductive health. 13 health facilities are directly supported.
-To provide mental healthcare and psychosocial support (MHPSS) in specific healthcare institutions and via a network of CHVs trained in detection and community awareness-raising
In addition, an exploratory mission will be organized in the following weeks to assess the situation in Lahj and Abyan governorates, located in the South of the country. The objectives are to open our sub office and launch activities there in October 2018. The operational approach will be consistent with what has been developed in the North. 3 to 5 Primary Health Care Centres will be supported.
Strong and constructive collaboration with the Ministry of Public Health will be a priority.

Wir suchen

Under the responsibility of the desk officer based at headquarters in Paris, you are in charge of the programmatic and operational management. You have a leading role in developing, overseeing implementation, reviewing and monitoring of the country programme strategy. You supervise three bases within the country (Sana`a main office, Ibb and Aden bases) as well as one base in Djibouti which was established to support Yemen program operations.

More specifically, your responsibilities are to:

1. Mission Management
-Elaborate and share a continuous analysis of the socio-political and humanitarian context
-Take the lead in defining the operational and advocacy strategy together with the coordination team, and the desk officer
-Provide guidance and support to the different departments as per needed
-Ensure a smooth collaboration with partners
-Ensure the respect of internal rules
-Contribute to the yearly budget framework and its revision and anticipate any needs of budget amendments
-Monitor expenditure and budget compliance on a regular basis, report any concerns to the administrative manager

2. Security
-Monitor the security situation, analyze and anticipate the evolutions
-Regularly update the security guidelines and propose new rules or procedures, in reaction to security incidents or to changes in context
-Ensure a national security plan is updated and implemented
-Validate expats movements inside the country
-Build the capacities of the operation manager and the logistic manager in managing the team safety

3. Representation
-Ensure regular interaction, information sharing, and collaboration with other humanitarian actors
-Represent MdM with the authorities and ensure a regular communication with stakeholders at central level
-Establish and develop regular contact with funding partners
-Undertake pro-active donor prospection and propose alternative sources of funding

4. Program design and coordination
-Monitor regularly the humanitarian situation and define the strategy in the country, in close collaboration with HQ
-In case of substantial changes or difficulties, propose and discuss new actions with the team, and the desk officer
-Analyze the context, develop a network of contacts inside and outside Yemen
-Supervise the preparation of project proposals, reports and other documents requested by the donors, and ensure the quality and accuracy of documents submitted

5. Team management
-Manage directly a team of 2 expatriates and 4 national managers
-Ensure good information flow and maintain proper communication between the different departments
-Support the medical coordinator in the daily management of the program
-Make sure that performance appraisals are regularly conducted for the staff mission, in link with the administrative manager
-Recruit, induct on code of ethics and internal regulations
-Develop capacity building strategy and activities for the mission staff

6. Communication
-Ensure that the level of visibility and the public messages on the programs are in line with MdM strategic position
-Act as focal point for communication and advocacy activities, in collaboration with the desk officer
-Report regularly and share information with the desk officer through monthly sitreps

Ihr Profil

  • Minimum of 5 years humanitarian aid experience at management level in complex crisis
  • Extensive experience in a similar position as country director / head of mission
  • Substantial experience in safety and security management
  • Experience in representation and negotiation with local authorities, partners and staff, donors
  • Working previously in Yemen or the region in an asset
  • Experience in managing health program in an asset
  • Excellent communication skills, listening and diplomacy skills
  • Ability to take effective decisions according to the context
  • Flexibility, leadership, team player Excellent organizational skills
  • Languages: English fluent, French is an asset, Arabic is an asset
  • You are committed to MdM’s values as an organisation and motivated by its non-statutory, NFP model.

Wir bieten

Fixed-term contract
12 months

Based in Sana’a with regular movements to Djibouti, Aden et Ibb
Position to be filled in January 2019

3 313 euros gross monthly salary on 13 months
Expatriation bonus (10% gross salary per month)
Transportation cost (home-work), vaccines and visas covered
22.5 RTT per year
5 weeks of paid leaves per year
Health insurance (60% covered by MdM)
Insurance (repatriation…)
Punctual teleworking agreement (after 6 months)
Médecins du Monde promotes trainings and internal mobility

Single posting


Please upload your application on the Médecins du Monde Website under the following link: