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Mental Health Psycho-Social Services Manager for Project in Palestinian Territories

Mental Health Psycho-Social Services Manager (M/F/D)

Palästinensische Gebiete

For more than 30 years, Médecins du Monde, a campaigning medical organisation committed to international solidarity, has been caring for the most vulnerable populations at home and abroad. It has continued to highlight obstacles that exist in accessing health care and has secured sustainable improvements in health-for-all policies.

Those working for this independent organisation do not solely dispense care and treatment but condemn violations of human dignity and rights and fight to improve matters for populations living in precarious situations.

MdM currently works in more than 40 countries across all continents where it focuses on 5 priority areas: emergency and crisis, sexual and reproductive health, harm reduction, migrants and displaced populations (health rights), health and environment.

MdM strategy in Palestine focuses on 3 topics : Mental Health & Psychosocial Support (MHPSS), Sexual & Reproductive Health (SRH) and Emergency Preparedness (EPP).
In EPP: MdM intervention in Gaza consists in strengthening local capacities (community level, Ministry of Health structures, PHC and Hospital level) to respond to medical emergencies. This intervention takes place in Gaza Strip. 
Since the 30th March 2018, the response has been extended with a post- operation and injured related care in our areas of intervention in the Gaza strip.
In MHPSS: MdM intervention in Gaza focuses on the integration of Mental Health in the MOH Hospital Emergency departments and in the support to MH activities in the community. 
In SRH MdM intervention in Gaza is currently under a deep assessment process of local partners for the integration of SGBV services.

Under the supervision of the field coordinator, you are in charge of the management and the supervision of MdM MHPSS team and program and ensure a quality implementation of MHPSS projects in accordance with MdM strategy for MHPSS. 


Your main responsibilities are to:


  • Participate to the preparation of MHPSS plans, to adjust MdM activities and MHPSS resources to the needs
  •  Map and update existing MHPSS programmes and service providers (including potential partners such as MoH, INGOs, NGOs, local CBOs, Association of Volunteers)
  • Conduct MHPSS needs assessments and diagnosis
  • Contribute to the drafting of MdM MHPSS strategy and activities’ proposals for donors
  • Support the advocacy coordinator in the design and implementation of MHPSS advocacy strategy
  • Attend MdM technical/strategic meetings with local partners (Ministry of health, international organizations, NGOs, etc.) in coordination with the medical and field coordinators


Programme management

  •  Capitalize on tools, protocols and guidelines produced on the project 
  • Plan, implement, monitor and evaluate MHPSS activities implemented directly by MdM staff or indirectly through partners
  • Develop and  adapt specific didactic MHPSS materials for capacity building activities
  • Improve and follow up the referral system for MHPSS cases
  • Conduct regular field visits for the project activities
  • Ensure good communication and provide needed information of the project needs and maintain links between projects team and the support departments of the base for the projects implementation
  • Take part in advocacy and communication activities under the supervision of your supervisor and the advocacy coordinator
  • Organize and provide training events related to MHPSS (group training sessions, refreshment courses, on-the-job training, workshops and other scientific events)
  • Be in charge of the technical operational coordination between all partners involved in the training
  • Participate in MHPSS meetings 


Data collection, reporting, monitoring and evaluation

  • Participate in networking with other MHPSS stakeholders during emergencies
  • Systematize the collection and filing of MHPSS data from external sources (MoH, other NGOs, WHO etc.) in coordination with the monitoring and evaluation officer
  • Ensure the qualitative and quantitative data collection and its proper analysis and produce related summaries on a monthly basis
  • Participate actively in the writing of donors reports
  • Provide monthly report of activities and program management and other reports on the request of the field coordinator
  • Immediately report emergency needs at community level


Human Resources Management

  • Be in charge of the daily technical supervision and management of the MHPSS staff in the base 
  • Conduct annual appraisals of all staff under your direct supervision
  • Participate in the recruitment and briefing of new mental health program staff
  • Ensure adequate information flow within the different field teams in terms of communication channels and content of messages
  • Identify training needs, set up training or mentoring/coaching programs and follow up on implementation
  • Report HR misconduct to the field coordinator


Financial and logistics management

  • Participate in the annual and projects budget construction and consumptions as well as any required revision
  • Forecast the monthly financial needs of the projects and share with the administrative manager on a monthly basis
  • Participate in the annual and projects procurement plan as well as any required revision
  • Forecast the monthly logistics needs of the projects and share with the logistics manager in the first week of each month
  • Provide the project activities weekly plan and movement to logistics department

Education & Experience

  • Advanced degree in clinical psychology or in any other relevant field (Bachelor Major in Psychology or Master/Specialization in Clinical psychology)
  • Valuable experience in training and supervising social workers and psychologists (at least 3 years)
  • Experience of counseling/psychological support/psychotherapy in MHPSS situations with people affected by conflicts (at least 2 years)
  • Experience related to psychosocial/psychological assessment
  • Previous work experience with international organizations


Personal skills required

  • Strong communication and facilitation skills
  • Human resources management skills
  • Independence, autonomy and diplomacy
  • Ability to work under pressure and tight deadlines
  • Excellent writing skills Languages: excellent English (both written and spoken), Arabic is an asset


You are committed to MdM’s values as an organisation and motivated by its non-statutory, NFP model.


  • Employee
  • Fixed-term contract (12 months)
  • Starting date: as soon as possible
  • Gross monthly salary: 2 763 euro
  • Premium equal to one month salary paid in two instalments - minimum of 6 months seniority required
  • Expatriation bonus (10% gross salary per month)
  • Transportation cost, vaccines and visas covered
  • Guesthouse housing
  • 22.5 RTT (recovery days) per year
  • 5 weeks of paid leaves per year.
  • Health insurance (60% covered by MdM and 40% by the employee)
  • Insurance (repatriation…)
  • Punctual teleworking agreement (after 6 months)
  • Médecins du Monde promotes trainings and internal mobility
  • Single posting